“The company is well aware of the problem, as evidenced by commentary on Defendant’s own webpages containing Nook customer reviews, and yet, Defendant has not taken any steps to remedy the situation by updating the design, recalling the defective items, or compensating its customers who have purchased these items,” Hainley alleges in the Nook charger class action lawsuit. “Instead, in the instances in which Defendant replaced the cable, the replacement cable suffered the same defect, and it too would fail within a short period of time.”
The Nook charger class action lawsuit claims that Barnes & Noble has received hundreds of complaints on their Nook websites and websites from other retailers that sell the Nook. A number of customers also allegedly reported on the websites that the company had a backlog of requests for replacement chargers and customers had to wait months for their requested warranty item.
Barnes & Noble Nook Charging & Synching Kit (Travel Charger & USB cable) (White) |
On behalf of the potential Class, Hainley’s Nook charger class action lawsuit brings forth charges of breaching both implied an express warranties. Hainley estimates hundreds or possibly thousands of Pennsylvania residents have been impacted as a result of their Nook purchase and would be eligible for the putative Barnes & Noble class action lawsuit.
“Due to flawed and defective design, the charging cable to these e-Readers dangerously frays, exposing the wires inside, and stops working,” the Nook charger class action lawsuit says. “After the defect manifests itself, the cable and adapter will not charge or transfer data to the Nook e-Reader after a few months of normal use. Consumers have complained of the cord fraying and exposing the wires.”